The Importance of Feedback to Social Business
Becoming a social business requires a fundamental focus upon behavior. Your employees need to exhibit this behavior. Your managers need to exhibit this behavior. Quite possibly your suppliers and...
View ArticleThe Role of Performance Reviews in Social Business
There is a misconception that social business is primarily a technological thing. It’s perhaps not surprising given the strong role social networks play in our lives, and the equally strong role...
View ArticleThe Importance of Continuous Reviews
The notion of reviewing what we consume is a common one to most of us. Amazon probably began the trend when they started to ask for reader reviews of the books we purchased, and the trend quickly...
View ArticleA new approach to restaurant reviews
The restaurant industry is without doubt a major user, and indeed beneficiary, of social media. I wrote recently for instance about how restaurants are using social media data to build the menus that...
View ArticleWhy Stack Ranking Doesn’t Stack Up
The concept of stack ranking first gained widespread appeal when it was widely mentioned in Winning, the autobiography of rambunctious former GE chief executive Jack Welch. The approach was an extreme...
View ArticleHow Objective are your Performance Reviews?
Back in 2010 Ithai Stern from Kellogg Business School conducted some research into the role schmoozing has in workplace success. He found that there are various strategies that proved very successful...
View ArticleHow to give advice the right way
A giving culture is at the heart of a social business. The whole notion rests on the willingness to help fellow employees. Indeed a little while ago I wrote about the seven things you can to do help...
View ArticleGroup brainstorming 60 years on
Creativity and innovation have become the buzzwords of the day. For instance, in the 2012 IBM CEO study , more than half of 1700 surveyed CEOs saw innovation as a key resource of sustained economic...
View ArticleHow Much Is Poor Feedback Costing You?
The hospital my partner works in is, like most hospitals, fighting a constant budgetary battle, with ever increasing calls on money and a limit on funds to provide the care required, both from...
View ArticleShould Feedback Be Good Or Bad?
Feedback is critical to any business, and an increasing array of social tools have entered the market to allow the regular flow of feedback to course throughout an organisation. Foremost amongst these...
View ArticleDon’t Discourage, Motivate! Tips for Giving Inspiring Feedback to Employees
Giving feedback to your employees can be a difficult challenge. You want to be able to point out their mistakes and flaws so that they are aware of what they are doing wrong, but it is also important...
View Article10 ways to appreciate your employees this Thanksgiving
Managers should realize the importance of employee engagement in ensuring the performance and success of a business. To further boost the engagement of your employees, you should consider showing...
View ArticleWhich Employee Engagement Tool Do You Use?
Employee engagement is widely regarded as in something of a crisis at the moment, with study after study revealing the depths to which it has plummeted in organizations around the world. Whilst there...
View ArticleThe role of surveys in employee engagement
This article was originally written by Steven Brown. Steve Brown is a regular blogger and freelance writer at many business sites. He has a keen knowledge of business and shares his knowledge through...
View ArticleBuilding a Feedback-Rich Culture
Excellent post from the Harvard Business Review, which expresses the four essential elements for positive interpersonal feedback, and why being in a feedback-rich environment will help employees become...
View ArticleHow Good Are Your Employees At Giving Feedback?
Giving regular feedback is a wonderful means of both improving performance and also boosting employee engagement. This is especially so amongst younger employees that have grown up in an environment...
View ArticleCriticizing Makes It Harder For A Person to Change
Great post from the Havard Business Review, discussing the importance of positive reinforcement and self-assessments and how it affects employee performance. With performance reviews in full swing it...
View ArticleStop Basing Pay on Performance Reviews
Superb post from Harvard Business Review on the correlation between money and performance reviews. Performance reviews are used to help employees increase their proficiency but in recent years, people...
View ArticleResearch Explores The Performance Management Landscape
The modern economy demands that organisations get the most out of employees. It’s this desire that has prompted the performance management industry, of which of course Work.com is a significant part,...
View ArticleFeedback is Key to Promoting Positive Work Behaviours
A major aspect of the social business movement is the benefits that can accrue when employees start utilising their skills on a wide range of internal projects. McKinsey went as far as to suggest that...
View ArticleWhat can Shawshank Teach You About Feedback?
During the festive season it’s common for movies to form the bulk of the TV schedules. One of the channels here in the UK went full-on with this and showed all six Star Wars movies. Fun though they...
View ArticleBetter open innovation in three steps
A key aspect of any open innovation project is getting the kind of input from participants you hope for. I’ve written previously on some of the motivations behind participation in a crowdsourcing...
View ArticleThe Art of Giving Criticism
I’ve written previously about the wonderful affect giving someone a compliment has on their sense of self-esteem and general wellbeing. Indeed, research has shown that people often prefer compliments...
View ArticleUsing the crowd to help find the best doctor
It’s rare to do anything these days without first consulting the web to see what other people say about your intended purchase. Whether it’s buying a book or a holiday, there are usually a host of...
View ArticleHow fast does your information flow?
The way information flows through your business is of fundamental importance if you hope to become a more social and adaptive enterprise. Nowhere is this more so than when working with your external...
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